Das ist dein Job
- Serve as the main point of contact in all Data & AI engagement to client concerns and needs
- Manage $10M+ large strategic accounts on growth and customer satisfaction
- Build and strengthen client relationships to achieve long-term partnerships
- Work with sales and other internal teams to develop strategic solutions and ensure KPIs are being met
- Develop a thorough understanding of products and service offerings to better upsell and cross-sell to clients
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Das bringst du mit
- Proven specialization and expertise in Data & AI
- Extensive experience in designing and architecting Data marts, Data Warehouse, Data Lake
- Familiarity with current trends in AI & ML and ability to lead discussions on AI & ML use cases
- Good understanding of AI platforms provisioned by Microsoft Azure, Google Vertex, or Amazon
- Technical know-how of Cloud Technology, Cloud Data Warehouse / Data Lake platform
- Expertise in Data Governance practices, including Data Quality, Data Profiling, Data Catalog, and Metadata management strategy
- Ability to multitask and manage several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Experience crafting Statements of Work, Proposals, Master Services Agreements, Service Level Objectives, etc.
- Managed revenue of assigned client(s), including managing profit and loss of the assigned account
- Engaged global practice and solution team that wins high-value contracts
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We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.