Das ist dein Job
- Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user’s environment
- Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements.
- Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites;
- Provide or oversee all installations, adds and Changes for all EUC Equipment and Software
- Recrate and document the processes to enable IMAC execution for each Software
- Obtain from Customer a list of individuals authorized to approve IMAC and Project IMAC Service Requests
- Coordinate any physical space requirements as determined during the Site survey review
Das bringst du mit
- Hands on experience with Windows Operating system
- Safely move equipment point to point using wheeled carts and vehicles
- Significant, demonstrated experience with Microsoft Windows operating systems
- Strong customer service skills
- Strong troubleshooting skills (onsite and remote)
- Knowledge in Microsoft Office Suit
- Experience in software installation and support skills
- Excellent communication skills in English
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We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.