Das ist dein Job
- Business Growth: Develop compelling proposals and offers that leverage innovative solutions, modern delivery methods, and competitive pricing. Assist CxOs in their decision-making process to choose Salesforce technology
- Delivery Quality Assurance: Take on design authority and advisory roles in key EuropeanSalesforce projects to ensure the successful implementation of target and transition architectures. This involves creating scalable and cost-effective solutions that align with our clients‘ business goals
- Curate and Deploy Salesforce Assets and Accelerators: Advocate for and implement HCLTech’s global offers and accelerators, customizing these assets to fit the local market or specific customer needs
- Provide Thought Leadership and Community Building: Mentor and inspire the Salesforce architect community within HCLTech, fostering the development of future CX architects
Das bringst du mit
- Demonstrated success in creating innovative and scalable solutions within the CX and CRM domains
- Skilled in developing winning proposals, leading bid submissions, and effectively presenting pitches while managing sales process risks
- Proficient in driving discussions at the c-suite level, managing objections, and defending positions
- Excellent verbal and written communication skills, with experience in executive-level presentations and facilitation
- Extensive experience in leading or working within an enterprise architecture function at the intersection of business and technology
- Focused on capabilities in Customer Experience (Sales, Service, Marketing, Commerce, Analytics, and beyond)
- Possesses functional and technical knowledge of CRM domains and solutions, with experience in large-scale, national/international transformation initiatives involving complex, multi-vendor, multi-stakeholder, and multi-country delivery structures
- Experienced in designing internal and/or external integrations with the Salesforce platform, with additional experience in the Mulesoft integration framework being a plus
- Skilled in implementing architectural governance and managing issues and risks related to the realization of target architecture
- Proven track record of leading and mentoring other architects and technical teams in global organizations
- Deep understanding of industries such as Telco, Energy, Public Sector, Automotive, and Manufacturing
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We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.